Monday December 9, 2024

Incident

Issues loading some interface elements and joining channels

incident done Resolved

Users should no longer be experiencing any issues loading profile pictures or user names.  

If you’re still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). 

Apologies for the trouble today and thank you for your patience.


Dec 10, 12:45 PM UTC

Update

We’re still looking into the cause of these issues, but we don't have any additional information to share at this time. Thanks for sticking with us as we continue to work towards a fix.

Dec 10, 5:35 AM UTC

Investigating

Some customers may be experiencing issues with profile pictures and user names not loading as expected, as well as trouble joining channels. 

We are investigating and we'll be back with an update as soon as we have more information. Thank you for bearing with us.

Dec 10, 1:07 AM UTC

Features affected

Messaging

Connectivity

Status

Incident