Monday August 11, 2025

Incident

Login Loop from Mobile Browsers

incident done Resolved

 We’ve identified a fix for this issue, and were able to successfully disable the problematic flag. Users should now be able to log in to Slack from their mobile device without encountering a login loop. We apologize for the disruption this may have caused to your day. 

5:18 PM PST

Update

We’re still actively investigating this issue, but we don’t have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix. 

We’ll get back to you with more information as soon as we find out more. 


 

2:26 PM PST

Investigating

We're investigating a new incident in which some users encounter a redirect loop after entering the six-digit login code when attempting to log into Slack from their mobile browsers. This only impacts logging in from https://slack.com/signin, and logging in directly from your workspace URL (https://example.slack.com) or from the app is unaffected.

We'll provide an update within 30 minutes, including further details on current actions being taken. 

1:55 PM PST

Features affected

Login/SSO

Status

Incident